LIVE TRACKING
Live delivery tracking.
Know where the delivery stands.
Give your team a clearer view of delivery progress, with live dispatch ready when a shipment needs attention.
TECHNOLOGY WITH HUMAN SUPPORT
Visibility that helps you take the next step.
A status update is useful when it helps someone act. Connect delivery progress with the people waiting at the next stop, and agree on how your team will handle a change in timing.
PUT VISIBILITY TO WORK
Built around the next decision.
Follow the movement
Review the delivery progress and location information available for your service through DCS tracking tools.
Coordinate the handoff
Discuss ETA and notification options for your program, including patient SMS where configured.
Bring in a person
For an existing order that needs attention, call live dispatch with your delivery reference. Support is available 24/7/365.
A CLEAR WORKFLOW
From information to action.
01 / Start with the order
Use your delivery reference or account access to find the shipment.
02 / Review the current status
Check the latest available information before coordinating with the receiving team.
03 / Resolve the exception
Contact dispatch when timing, access, or receiving instructions need attention.
Questions worth working through.
Review the details with our team so the tools fit the way you operate.
Can every team member see tracking?
Access depends on your account and delivery program. We can review who needs visibility and the appropriate way to provide it.
Are notifications available?
Discuss the notification channels and triggers available for your service during setup. Options depend on the agreed workflow.
Who can help with an urgent delivery question?
Call (888) 327-0929 with your order reference. Live dispatch is available 24/7/365.
EXPLORE DCS TECHNOLOGY
See the rest of the delivery workflow.
Let’s work through your delivery scenario.
Bring the information your team needs at each step. We’ll review the available tools and the service behind them.